U Shape Organic Vase

Handmade Pottery

Height: 35 cm
Width: 25 cm

• Standard orders: Delivered within 7 business days.
• Custom orders: Delivered within 15-30 business days.
• Shipping fee: EGP 80 for standard orders
• Large orders: For larger orders, shipping fees are variable and depend on the order size and destination. Please note that the initial shipping price displayed may not be final for these orders. The final cost is calculated based on weight (Our team will contact you within 48 hours) to confirm details prior to shipping.
• Shipping zones: Cairo, Alexandria, Giza, North Coast
• For orders over EGP 3,000: a 50% deposit is required (Our team will contact you within 48 hours)

Refund Policy

At Bohome, we are committed to delivering exceptional handcrafted furniture and home décor. To maintain transparency and ensure customer satisfaction, the following refund policy outlines the terms and conditions for returns and refunds:

1. Customized Products

• Customized products are non-refundable and non-returnable due to their tailored nature.

2. Damaged or Defective Items

• In the rare event that an item is received damaged or defective, customers are eligible for a full refund or replacement.

• Notification must be made within three (3) days of receipt, accompanied by photographic evidence to validate the claim.

• Bohome will cover all return shipping costs for approved cases.

3. Change of Preference (Non-Defective/Non-Damaged Items)

• Customers have the right to inspect items upon delivery and may choose not to accept them if unsatisfied.

• Once an item has been accepted and delivered, it is not eligible for a refund unless it is damaged or defective.

4. Made-on-Demand Furniture and Décor

• Items crafted on demand, including the following categories: chairs, tables, units, mirrors, and home décor, are non-refundable and cannot be exchanged unless proven to be damaged or defective.

• If an order is canceled after production has commenced, 50% of the deposit will be retained to cover production costs.

5. General Guidelines

• All refund requests must adhere to the specified timelines and conditions outlined above.

• Each request will be carefully reviewed, and Bohome reserves the right to make the final determination regarding eligibility for a refund or replacement.

For inquiries or to initiate a claim, please contact our customer service team. Thank you for choosing Bohome. We appreciate your trust in our craftsmanship and service.